Last updated: January 1, 2026

 

www.condohubcentral.com respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in compliance with the  Data Privacy Act of 2012 , its Implementing Rules and Regulations, and relevant issuances of the  National Privacy Commission (NPC).

 

This policy applies to users of our website, mobile application, and online property management services.

 

1. Information We Collect

 

We may collect the following types of personal data:

 

a. Personal Information

 

* Full name

* Email address

* Contact number

* Government-issued IDs (when required for verification)

* Billing and payment details

* Address and property-related information

 

b. Tenant and Property Data

 

* Lease details

* Rental payment history

* Maintenance requests and communications

* Move-in and move-out records

 

c. Technical Information

 

* IP address

* Device and browser information

* Log data and usage analytics

* Cookies and similar technologies

 

2. How We Collect Information

 

We collect personal data when you:

 

* Register an account

* Use our property management services

* Submit inquiries or forms

* Communicate with us via email, chat, or other channels

* Make payments through our platform

 

3. Purpose of Data Processing

 

We process personal data for the following purposes:

 

* To provide and manage property management services

* To verify identities and prevent fraud

* To process payments and generate invoices

* To manage leases, tenants, and properties

* To communicate updates, notices, and service-related messages

* To comply with legal and regulatory requirements

* To improve our platform, services, and user experience

 

4. Legal Basis for Processing

 

We process personal data based on:

 

* Your consent

* The performance of a written contract

* Compliance with  legal obligations

* Our  legitimate business interests consistent with the Data Privacy Act

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5. Data Sharing and Disclosure

 

We may share personal data with:

 

* Property owners or authorized representatives

* Payment processors and financial institutions

* IT service providers and hosting partners

* Government agencies when required by law

 

We do **not** sell personal data to third parties.

 

All third parties are required to implement appropriate data protection measures.

 

6.  Data Retention

 

We retain personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by law. Once data is no longer needed, it is securely deleted, anonymized, or disposed of.

 

7. Data Protection and Security

 

We implement reasonable and appropriate **organizational, physical, and technical security measures** to protect personal data against unauthorized access, alteration, disclosure, or destruction.

 

8. Your Rights as a Data Subject

 

Under the Data Privacy Act, you have the right to:

 

* Be informed

* Access your personal data

* Object to processing

* Request correction or rectification

* Request erasure or blocking

* Data portability

* File a complaint with the National Privacy Commission

 

Requests may be sent to our contact details below.

 

9. Cookies and Tracking Technologies

 

We use cookies and similar technologies to improve functionality and analyze usage. You may control cookie preferences through your browser settings.

 

10. Third-Party Links

 

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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12. Contact Information

 

If you have questions, requests, or concerns regarding this Privacy Policy or your personal data, you may contact:

 

The Lily Pad Company

Email: info@condohubcentral.com